The Methodist Hospital
Patient Guide
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Your Stay at Methodist
As one of the world's finest private, non-profit hospitals, The Methodist Hospital offers patients from around the world its healing mix of high technology, medical innovation, and human caring.
No matter the circumstances, to us each patient is an individual, with unique needs and concerns. Our mission is to provide the best medical care and service in a spiritual environment. Our mission keeps you, our patient and our guest, at the forefront of all we do.
During your time here with us, you may have questions about the hospital, about your stay, and about the many services we offer patients and guests.
This patient information guide was written and designed to help answer those questions. Should you need additional information or assistance, our Patient Information Desk is just a phone call away at 713-394-6806.
We understand, too, that hospitalization can be a stressful time for patients and their families. Be assured that we are here to assist you. And please let any hospital employee know how we can make your stay with us more comfortable or pleasant.
Do you have a complaint about the quality of care? You can submit your concerns to the Joint Commission for the Accreditation of Healthcare Organizations (JCAHO). Submit your complaint online at complaint@jointcommission.org; or by fax to Office of Quality Monitoring 630-792-5636, or mail your concern to Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181. If you have any questions about how to file a complaint, you may contact the Joint Commission at this toll free number 800-994-6610.
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